Returns & Exchanges
At deadAir, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unused condition. Our streamlined process ensures that if your order isn't perfect, we'll make it right with a swift refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.